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Knowledge Base

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AJ Help Desk- The Best PHP Based Software

PDF Guides

It caters the need of people who wish to download the valuable material in the selected format of PDF. The user utilizes both categories and sub-categories in distributing all materials in systematic manner.

Ticket Support

It marvels in delivering customized and effective Ticket Support service with flexibility and process excellence. The user can post any query and get diligent replies with apt solutions for their queries.

Knowledge base

Used to complement for sharing information among employees within an firm. It includes troubleshooting details, articles, or answers to frequently asked questions.

Trouble Shooting

This feature solves and gives remedies for all queries pertain to different norms. It is a form of logical and systematic search for the source of a problem so that it can be solved, and so the process can be made operational again.

Community

We trust in open source community and enhance the lively participation of software community to marvel our product. It facilitates enormous base to share your ideas and views from all corners of the clients.

Video Tutorials

AJ Help Desk satisfies the desire of people who liked to download video of all important material by use of Video Tutorials feature. By using this feature every one can gain valuable information and upgrade their knowledge.

Tutorial Management

It is one of the method in transferring knowledge and may be used as a part of learning. It is more interactive and specific than a book and lectures. The tutorial seeks to teach by example and supply the details to complete a certain task.

Event Management

It is regarded as strategic tool for marketing and utilized by the corporate sectors around the world. Experience all promotional events like product launches through press meets ,helping to communicate with potential clients.

Forum Postings

With the use of this feature you can share your knowledge & experiences discussing about all real time facts with numerous people to find answers which will be more successful and constructive.

Live Support

It provides an opportunity for experiencing the effective Live Chat Services support for communicating with qualified technical executives. It helps to interact with the help desk person by the client or user.

News

It is very useful page that allows visitors of your site stay informed of the latest events concerning your specified business and website updates etc.

Feedback

This setting caters the need of clients who in turn use this feature. The Feedback describes the situation when output from an event or in the past will influence the same event in the present or future.

Tickets

The customer's can post any query and get speedy replies with immediate solutions for their queries. By use of this feature the clients can benefit effective solutions for all queries that is posted as Tickets.

Article Management

You can get more details about all latest happenings in the field of technology and many more. By presence of creative thinking the customers elevate their article and it is certain that there is good sharing of knowledge with article resources.

FAQ

This setting is used to display the FAQ questions according to the category and subcategory wise. This setting offers numerous base to share your thoughts and views in order to get essential answer for any topic that was reviewed as FAQ.

Hosting Services

We do highly-advanced hosting services with easily affordable hosting plans & If interested, please contact our support team.

Application installation

You can use our paid installation service to install or upgrade ZeusCart on your web server which includes upgradation & data transfer from present version to the newer version.

Customization

The product can be easily customized & new features can be added. Feel free to contact for any advanced customizations.

More Features

Enrich with large base of knowledge resources.

Look out for solution finding articles

Utility of using Feedback form of API

Facility of communicating with multiple department at single time

Trendsetter for use of Revert and Auto Save facilities

Reliable and advanced video tutorials

Experience our Persuasive and Trailblazing Help desk

The AJ Help desk software support product is a must-have for any new or existing on line business. Even if the majority of your business is off-line, many people prefer on line product and service support. Customers need their questions answered quickly and personnel need a way to effectively manage their work. Help desk software is an economic , easy-to-use and useful tool for the growth of your business.
It helps customers who can simply submit an inquiry to the appropriate department and expect a timely response. With the use of this product the customer and technical support staff are better able to manage troubleshooting.

AdSense Revenue System

Our products are designed to suit & support nearly every major AdSense revenue system, which sets the stage for easy profits on your website!

Context Help & Manuals

Customer's understanding of our product is a top priority for us, so we deliver our products with extremely helpful product manuals, which provide help in many forms including HTML and PDF documents as well as video tutorials.

Technical Support

Receive life-time technical support for our products through all means of communication.

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