Elite Support Services is designed to meet the demands of the most mission-critical applications and complex business requirements. This Elite support is a proactive service option that goes far beyond conventional support. It is provided for those who seek the next level of global support by opting Elite Support Services.
As part of Elite support,AJ Square offers global support and not just product support. It holds the validity of 12 months from the date of purchase. Highly prioritized rapid processing and delivery of tickets, to enhance productivity and get the most from your investment. A Dedicated team of coordinators provide quick resolution to your support issues at any time. They guide you right from time of purchase to effective implementation of the solutions. Our Expert Technical support engineers blended with core domain knowledge, resolve system issues through dedicated telephone line round the clock. We even guide you with the installation of our software products on demand. Software updates or upgrades, if any would be automatically intimated to your mail, regularly.
- Designated Technical Support Consultant
- Product Upgrade Releases,Patch files and Hot fixes
- Prioritized Case Response
- Unlimited Phone,Online Chat and email access to AJ Square consultants
- Extended Lifecycle support for AJ Square Products